Effective Date: July 6, 2026
Creator Vitals is committed to protecting your privacy. This policy describes how we collect, use, and safeguard your information when you visit our website, join our waitlist, or use our services. Creator Vitals is a product of Windrush Labs.
Information We Collect
Information you provide directly:
- Name and email address (for example, when you join the waitlist or create an account)
- Account settings, such as your rates, auto-decline rules, and response preferences
- Any other details you voluntarily share through forms or correspondence
Information processed when you use the service: the content of messages sent to your Creator Vitals inbox (including sender details, subject lines, body text, and attachments) and the replies or drafts generated on your behalf.
Information collected automatically:
- IP address
- Browser type and version
- Pages visited and browsing patterns
- Data collected through cookies and similar tracking technologies
How We Use Your Information
- Provide the service: triage, sort, and prioritize your inbound messages, and draft or send replies based on your rules
- Respond to inquiries and process service requests
- Improve website functionality and user experience
- Send communications about our services (with your consent)
- Comply with legal obligations
We do not sell your personal information, and we do not use the content of your messages to train our own models.
AI Processing and Your Data
Creator Vitals uses AI models to classify, prioritize, and route incoming messages. This processing is performed through OpenRouter with Zero Data Retention (ZDR) enabled by default. This means message content sent for AI processing is not stored or retained by OpenRouter or the underlying model providers after the request completes, and it is not used to train AI models.
- OpenRouter (default routing layer, Zero Data Retention): see OpenRouter’s Privacy Policy and privacy and logging documentation.
- Anthropic (Claude): see Anthropic’s Privacy Policy and Commercial Terms.
- OpenAI: see OpenAI’s Privacy Policy and API data usage policies.
- Google (Gemini): see Google’s Privacy Policy and the Gemini API Terms.
- xAI (Grok): see xAI’s Privacy Policy.
- Fireworks AI: see Fireworks AI’s Privacy Policy and data security documentation.
Information Sharing
We may share your information with:
- Service providers: trusted third parties that help us operate our website and services (e.g., hosting, email delivery, AI processing, analytics)
- Legal authorities: when required by law, regulation, or legal process
California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal data we collect about you
- Access your personal information
- Request deletion of your personal information (subject to legal exceptions)
- Opt out of the sale of your personal information
- Not be discriminated against for exercising your privacy rights
To exercise these rights, contact us at [email protected]. We will respond within 45 days as required by law.
Cookies and Tracking
We use cookies to improve site functionality and tailor content to your interests. You can disable cookies through your browser settings, though some site features may not function as expected.
Data Security and Retention
Our services run on secure, industry-standard cloud infrastructure. We retain your information only as long as necessary for the purposes described in this policy, and we implement reasonable security measures to protect your data, though no system is completely secure.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about this privacy policy, contact us at [email protected].